Here's how it works:

• You choose your service day (Monday, Wednesday, or Friday)

• We arrive every week on that same day

• We thoroughly remove all pet waste from your yard

• We secure your gate and send you a photo confirmation

• Your yard stays clean year-round without you thinking about it

Billed monthly in advance. Set it and forget it.

Simple, transparent pricing based on yard size:

Small yards (up to 3,000 sq ft): $65/month Perfect for townhomes and compact lots

Medium yards (3,000-8,000 sq ft): $85/month ⭐ Most Common Standard suburban yard - most Newcastle homes

Large yards (8,000+ sq ft): Custom quote Spacious properties and estate homes

Multiple dogs?

• 2 dogs: Add $20/month

• 3+ dogs: Add $30/month

Payment due on the 1st of each month. Auto-pay, Venmo, Zelle, or check accepted.

Every single service includes:

✓ Thorough waste removal - Complete cleanup of all accessible pet waste from your yard

✓ Photo confirmation - Text message with photo showing your secured gate after we're done

✓ Gate security - Your gate is always closed AND properly latched

✓ Rain or shine reliability - We show up regardless of weather

✓ Professional service - Background-checked, trained team members

✓ Eco-friendly - Electric vehicle service (quiet, no emissions)

No extra fees. No surprises. Just consistent, reliable service every week.

After we complete service at your property, we:

1. Take a photo of your closed and secured gate

2. Send it to you via text message immediately

3. You see proof that we were there and your gate is secure

You'll never wonder "Did they come today?" - you'll have photo proof every single time.

This accountability system is built into every service. It's one of the things that sets us apart from other companies.

Well-maintained yards: We start service immediately at standard pricing.

Moderately overgrown yards: First visit may take a bit longer to get your yard to our maintenance standard, then weekly service keeps it perfect. Standard pricing applies.

Heavily overgrown or neglected yards: We recommend getting the grass mowed first, then we'll start weekly maintenance service. This ensures we can provide thorough service from day one.

For yards with significant waste buildup, we may suggest initial catchup work before beginning weekly service. We'll discuss this during your free quote.

Yes! Rain, heat - we service your property as scheduled. (No service during icy conditions)

Pet waste doesn't stop accumulating because it's raining, and neither do we. Reliable service means showing up every week, regardless of weather conditions.

This is one of the reasons homeowners love our service - you never have to think about it, even when the weather is terrible.

Pricing for additional dogs:

• 2 dogs: Base price + $20/month

• 3+ dogs: Base price + $30/month

More dogs = more waste = more time. Our pricing reflects the actual work required to keep your yard clean.

We clean all accessible grassy areas where your dogs typically go. This includes:

• Main backyard areas

• Side yards (if accessible)

• Any grassy sections where pets have access

We don't clean:

• Areas behind locked gates (unless you provide access)

• Indoor spaces

• Non-grass surfaces (patios, decks) unless waste is present

• Areas you specifically exclude

During your quote, we'll confirm exactly which areas will be serviced.

All dogs must be secured indoors during your scheduled service time.

This is a safety requirement for both your pets and our team. It's included in every service agreement.

What happens if your dog is outside?

• We'll text you to let you know

• If we can't proceed safely, we'll skip that visit

• A $10 trip fee applies

• We'll return on your next scheduled service day

We send reminder texts and make this very clear upfront. Most clients have no issues once they understand the policy.

Payment is due on the 1st of each month in advance.

Accepted methods:

• Auto-pay (credit/debit card via Square) - Most convenient, set it and forget it

• Venmo - Manual payment each month

• Zelle - Manual payment each month

• Cash- Provide in person with receipt.

Late payment policy:

• Payment not received by the 5th = service paused + $10 late fee

• Service resumes once payment is received

Most clients use auto-pay because it's completely hands-off.

To cancel: Provide 2 weeks written notice. Your service continues through the end of your current paid month (non-refundable).

To pause temporarily: Give us 2 weeks notice for vacations, extended travel, etc. We'll pause and restart when you're ready.

To skip a single week: Give us 24-hour notice. You'll receive a credit toward your next month.

Simple and flexible.

If we missed an area or you're not satisfied with the service:

1. Contact us immediately (call/text)

2. We'll return within 24 hours at no charge

3. We'll re-service the area to your satisfaction

First month guarantee: If you're not happy with our service during your first month, we'll refund the remaining visits, no questions asked.

Your satisfaction is our priority. We don't succeed unless you're thrilled with the service.

Item descriptionMost new clients start within the same week.

Here's the process:

1. Request a quote (online form, call, or text)

2. We contact you within 1 hour to confirm details

3. Sign service agreement (digital, takes 2 minutes)

4. Provide first month's payment

5. Service begins! Usually within 3-5 days

Same-week service is almost always available.

Operational excellence. Our founder brings 17+ years of logistics and operations management experience from Amazon Kuiper. We apply Fortune 500-level systems to every aspect of our service:

✓ Photo confirmation - Accountability built in, every visit

✓ Optimized routes - Geographic clustering means consistent service times

✓ Background-checked team - Safety and security matter

✓ Licensed & insured - $1M/$2M liability coverage

✓ Eco-friendly - Electric vehicle fleet (quiet, no emissions)

✓ Responsive communication - Owner-operated, we answer our phone

✓ Consistent quality - Systems and processes ensure the same great service every time

We're not the cheapest option. We're the most reliable one.

Item descriptionDo you service apartment complexes and multi-family properties?

Yes! We provide professional pet waste management for:

• Apartment complexes

• HOA communities

• Townhome developments

• Condominium associations

• Multi-family properties of all sizes

✓ Dog parks and designated pet areas ✓ Walking paths and trails ✓ Common grassy areas ✓ Around buildings, mailboxes, and amenities ✓ Individual patios (townhomes, if requested)

We'll conduct a free walkthrough to assess your specific property and needs.

Flexible scheduling to fit your community's needs:

• 2x per week - Smaller properties with light usage

• 3x per week - Most common for apartment complexes (Mon/Wed/Fri)

• Daily weekday service - 5x per week for high-traffic properties

• Daily including weekends - 7x per week for premium properties

• Custom schedules - We can accommodate unique needs

We'll recommend the right frequency based on your property size, pet population, and usage patterns.

Item descriptionTypical ranges:

• Small properties (under 50 units): $800-1,200/month

• Medium properties (50-100 units): $1,200-1,800/month

• Large properties (100-200 units): $1,800-3,000/month

• Extra large or unique properties: Custom quote

What's included in pricing: ✓ All labor, equipment, and supplies ✓ Photo documentation to property management ✓ Professional, background-checked team ✓ Licensed and insured service ✓ Responsive communication and problem resolution

Next step: Free property walkthrough (15-20 minutes) and detailed written proposal within 24 hours.

Yes - after every service.

After completing service, we send photo confirmation to the property manager showing:

• Completed work in service areas

• Timestamp of service completion

• Any issues or areas of concern

This provides accountability and proof of service. You'll always know we were there and what was done.

Many property managers use these photos for their own reporting and resident communication.

6-month initial term, then month-to-month.

This gives us time to prove our value and allows you to evaluate our performance. After the initial 6 months, the contract auto-renews monthly with 30-day cancellation notice from either party.

Payment terms: Net-15 or Net-30 (we're flexible based on your billing cycle)

Annual adjustments: 3% rate increase per year to account for inflation and cost increases

Fair, transparent, and flexible.

We take all feedback seriously.

If a resident reports a missed area or concern:

1. Contact us immediately (call, text, or email)

2. We'll investigate and review our service photos

3. If we missed something, we'll return within 24 hours to re-service at no charge

4. We'll communicate directly with you about resolution

Responsive communication is part of our service. You're not just hiring us to scoop waste - you're hiring a partner who cares about your community's satisfaction.

Yes, fully licensed and insured.

• General Liability Insurance: $1M per occurrence / $2M aggregate

• Workers' Compensation: Full coverage for all employees

• Licensed Business: Newcastle business license in good standing

We can provide certificates of insurance and add your property as additional insured upon request.

This protects you from liability related to our work on your property.

Simple 4-step process:

1. Request a walkthrough Fill out our quote form or call us directly.

2. Property assessment We schedule a 15-20 minute walkthrough at your convenience to assess service areas, scope, and needs.

3. Receive proposal Within 24 hours, you'll receive a detailed written proposal including scope of work, pricing, and contract terms.

4. Sign agreement and begin service Once approved, we can typically begin service within 7 days of contract execution.

Timeline: Most properties go from initial contact to active service in 2-3 weeks.

Absolutely.

We're flexible and can adjust our schedule for:

• Property events and gatherings

• Resident functions

• Maintenance projects

• Seasonal activities

Just give us 24-hour notice and we'll modify our service time or day. We work around your community's needs.

Reliability - Consistent service regardless of weather, holidays, or staffing challenges. We show up when we say we will.

Accountability - Photo documentation every visit. No wondering if service was completed.

Professionalism - Background-checked team, licensed and insured, professional communication.

Operational Excellence - Founded by an operations manager with 17+ years at Amazon Kuiper. We run like a well-oiled machine.

Resident Satisfaction - Clean common areas = fewer complaints, better reviews, higher renewals.

Reduced Liability - Professional service reduces slip-and-fall risk and health concerns.

Staff Efficiency - Free your maintenance team from this task so they can focus on repairs and emergencies.

We're the service you can count on to just work, every time.

Primary service areas:

• Newcastle

• Bellevue

• Renton

Don't see your city? Contact us - we're expanding and may be able to accommodate your area.

We focus on the Eastside to maintain tight routes and reliable service. Geographic clustering means we're never late and can respond quickly when you need us.

Three easy ways:

1. Online quote form Fill out our quick form at DogPooBGone.com - takes 2 minutes (no pressure or committment)

2. Text 360-975-7631 - We typically respond within 1 hour

3. Email hellot@dogpoobgone.com

What happens next:

• We contact you within 1 hour (usually much faster)

• Confirm details and answer any questions

• Provide exact pricing

• Get you scheduled for service

Most clients go from quote to active service within a week.